Services
All you need to engage & support Spanish customers
In all our services we guarantee actions adapted to the target audience, so that they are engaged and feel very well taken care of
What industry are you in?
Let us know which sector your company is in and we´ll adapt our marketing and operations to the one your customers understand and are more used to.
Our Services
Take a look at the services we provide or let us know if you need something else. All of them are aimed at all kinds of customers: SMEs, Corporations, Scientists, Nonprofit Organizations, Agencies, eCommerce, etc.
Digital Channels Management
We develop and maintain websites, manage your social networks and launch digital campaigns
Customers´ Support
We support your customers by phone, chat or email, both for inbound and outbound contacts and using your information systems
Content Services
Research for Copy-writing, translation, proof-reading and sponsored articles
Country Representative
Unique point of contact for your company, being responsible for orders, payments and customer satisfaction
Business Development
Cold and warm calls to get and keep track of leads. Use of your information systems to register the data.
Suppliers & Dealers Management
We help with suppliers & dealers selection and SLAs control to guarantee their quality
Bird´s eye view of our Services
Below you have a chart that will help you choose the service that best suits you
MAIN ACTIVITIES
You may need help with your business value chain:
- develop your business in Spain
- support your customers
- manage your suppliers/distributors
CROSS ACTIVITIES
In adition and regardless the step in the value chain, you may need us to manage the cross activities:
- write contents for your audience
- manage your digital channels
Regardless the service, you will always have a unique contact person for you (Country Representative)
I am interested in your services, how do I proceed?
Follow the next steps to get a quote or hire our services
1
Contact us and let us know the service you want. Do not forget to send as much details as possible.
2
In return, we´ll contact you to clarify the details we need to provide the service.
3
We´ll send you a quotation in a maximum of 48 hours after details are closed
4
If both parts are comfortable, we´ll agree on the contract details and start working
5
Depending on the project, we´ll deliver it on the date and format previously agreed upon or we´ll keep working continuously
We need you to …
It would be really helpful if you provided us with the following information, so that we can focus our work on what is more important for you
Define the Service
Be Available
Sometimes we will need to clarify some nuances of the project with you. So the sooner we make them clear the better we´ll care of your customers.
Give Us Context
Some information makes it easier for us to adapt our services and engage your customers. For example:
- We need you to let us know what sector you are in
- If you also share the value proposition in your business model with us, it would be perfect.
- If there is something in the corporate culture of your company that you want us to respect, please also let us know.
Share Your Rules with Us
If you want us to follow specific rules don´t hesitate to let us know. For example a style guide or using a specific application.
Changes
It would be perfect if you could provide us with your rules and all the information from the beginning. But we know there are always small changes that show up without being able to anticipate them. So we always accept small changes without extra cost, as long as they are really small changes and not very big ones or a totally different project.
Deadline
Last but not least, in order for us to meet your expectations and to plan our work, it is very important that we know the date when you need the work finished. Even if it is a continuous activity, we´d appreciate if you could give an idea of the duration of the project.
What can you expect in return?
Hiring us to manage your Spanish audience will guarantee you …
Professionals delivering high quality services that give value to your customers
Operations adapted to the industry you are in and the Spanish culture
Very organized professionals with strict working procedures
If necessary, we develop previous research taking into account SEO aspects
We always meet deadlines
Contact us
If you think we can help you or you have doubts, contact us and we´ll clear things up.